My products are not showing up!

KimberlysCandlesAndMore
KimberlysCandlesAndMore
Mar 29, 2010
05:47 PM
Hi,

I've made sure that my products all have a site category. But when I go to silkfair.com and go to the bottom of the page where the categories are, I click on Beauty and Bath. I then click the subcategory Home Fragrances and then to the sub-sub category candles. None of my products are showing up! I do candles, tealights, cold process soap, fragrance oils etc. My store is KimberlysCandlesAndMore. Could you please check it out for me.  Also, I've tried emailing Silkfare, but all my email's have been returned.  So I don't think Silkfare's email is working.

Thank you,

Kimberly[b]

sfadmin
sfadmin
Apr 01, 2010
09:41 PM
We see most of your recent listing in this category/subcategory "Beauty & Fragrances  / Home Fragrances."

It usually takes some time to index the products. Please let us know if you are still having a problem seeing your products in appropriate categories / subcategories.

Our email is support[at]silkfair.com.

Best regards,
SF Admin